Privacy Policy

This Privacy Policy explains how Pragya Nursery collects, uses, shares, and protects personal information when you use our website/app and checkout services.

1. Data We Collect

• Identity/contact data: name, phone number, email (if provided).
• Order data: products selected, quantities, amount, transaction/order ID.
• Delivery data: address and location coordinates when user grants location access.
• Technical data: browser/device basics, logs, and service diagnostics.

2. How We Use Data

• Order processing, fulfillment, delivery verification, and support.
• Payment processing and transaction verification.
• Fraud prevention, security checks, and dispute handling.
• Service improvement and legal/regulatory compliance.

3. Legal Basis and Consent

• By using this website/app and placing orders, you consent to processing described in this policy.
• Location processing is based on explicit device/browser permission.

4. Third-Party Disclosure

We may share relevant information with trusted providers only where necessary:

• Payment partners/gateways (for example Paytm) for secure transaction processing.
• Delivery and communication channels (for example call/WhatsApp coordination).
• Hosting and infrastructure providers for application operation and monitoring.
• Law enforcement/regulators when legally required.

5. Data Retention

We retain data for the minimum period needed for operational, accounting, fraud prevention, and legal obligations, then securely delete or anonymize it.

6. Security Measures

• Restricted operational access to order and customer data.
• Use of secure payment provider flows for transactions.
• Routine monitoring and reasonable safeguards to prevent unauthorized access.

7. Cookies and Similar Technologies

We may use essential cookies/local storage for cart, order continuity, and basic analytics. You may clear browser storage; this can affect user experience.

8. User Rights

• You may request access, correction, or deletion of your personal data, subject to legal retention requirements.
• You may withdraw consent for optional processing where feasible.

9. Children

Our services are not intentionally directed to children below legal age to contract. Guardians should supervise any such usage.

10. Policy Updates and Notification

We may modify this policy periodically. Material changes will be posted on this page with an updated effective date.

11. Grievance and Contact

Email: Pragyanursery@rediffmail.com

Phone: 9810306257

Address: L.N. Mishra Marg, Near Char Murti Gol Chakkar, Greater Noida West, Uttar Pradesh 201308